How can we help?

Open the Meadow app, add a payment method — bank transfer (ACH), PayPal, Venmo — and confirm. You'll receive a receipt instantly and the payment appears in your history.

Go to AutoPay in the app, pick a saved payment method and the day of the month you'd like rent collected. Meadow handles the rest each period and notifies you before every charge.

You can pay by bank transfer (ACH), PayPal, Venmo. Bank transfer is the lowest-cost option.

A payment can fail due to insufficient funds or an expired method. Open the payment in your history to see the reason, update or switch your method, and retry. If a late fee applies, it will be itemized clearly. Reach out to support any time for help.

Every payment is stored under Payments in the app, each with a downloadable receipt.

Once rent is collected and cleared, Meadow disburses your share.

Log in to the landlord portal to see monthly statements with collections, fees and payouts. Statements are downloadable as PDF for your records or accountant.

Yes. Your monthly statement provides a property-by-property breakdown of rent collected, management fees, and net payouts.

Yes. Meadow uses bank-grade encryption in transit and at rest, never stores raw card numbers, and partners with regulated banks to move funds. Access is protected with secure authentication.

Meadow is currently free for tenants.Meadow may charge a management fee on landlord payouts, depending on the payment or property management setup. Contact us to learn more about the applicable fees.

No. Meadow is a financial technology company, not a bank. Payments are processed through our regulated banking partners.

Email [email protected], or visit our contact page. Customers get 24/7 help-center access.

Absolutely — most customers move over from manual checks and spreadsheets. Our team helps you add properties and units so the transition is smooth and nothing falls through the cracks.